Many numbers are moving today.

Please bear in mind as there may be a minor disruption in service. 

Thank you all for your patience.

GOOD NEWS!

We have some of you dear clients on the new services and the rest of the group is planned for tomorrow!

If you have any issues.  Please contact  us or make a ticket on helpdesk.myfutra.com

Thanks

The Futra Team

As of Weds Oct 3rd, 2108
We have conformation that all the numbers will be moving to the new services at the start of next week.  We are positvie it will be completed my mid-week!


Thank you all for your patience!

The Futra Team

We are in the process of creating the new accounts and training in the new providers systems.  
We didn't anticipate the extra time in training. We Apologize, But we now are near completion.
We will begin officially transferring accounts in the beginning of Oct.  Actual Time frame will depend on the current carrier for releasing the accounts.  (Were not happy with their speed, but we will try our best)

On a positive note,  the current carrier has improved their Tampa servers.  We hope this will stabilize the situation until we get everyone away from them.

Thank You for your understanding and patience.

The Futra Team

We have decided and agreed with our new carrier providers.   We are in the process of ironing out the details and will be switching shortly.    We will keep you posted here.


Also we are offering 20% discount to clients to our hosted minute plan (if your billed by Futra).   If you received a email or written letter in the mail.  You are selected to take advantage of this by emailing: discount@myfutra.com by October 13th, 2018.

Please make the title Sept2018PROMO   and please write a comment for us and how we can improve, like etc..

Thank You for participating


The Futra Team

We are now in the process of starting to transfer a majority of our clients to a new providers.  
Please be on the lookout for an email and/or letter in the mail.  We will post the letter officially stating this internet and clarification of issues we are having with our primary provider.

We are happy to announce that we are now using Fresh Service's HelpDesk system to manage all our clients telephone services issues, tweaks or any add-on our dear clients need.

We appreciate all of you and you can sign up and make an account.

You can look here:   helpdesk.myfutra.com

We are glad to be serving you.


The Futra Team

We are happy to announce the start of our very first blog!!

We know many of our clients need a easily accessible source of news and information regarding their VoIP / SIP services.   Here we strive to keep you up to date on the current status of internet connectivity that we observe, firmware update and any disruption in your telecommunication needs.

Our techs will periodically post news and information.  We hope you get to know our dear professionals as our new blog grows big!

We also hope to be opening other blogs in connection to our IT and Surveillance channels.  Stay Tune!!

We hope this will help you our dear clients to keep on pace in an ever changing technology world.

Sincerely,
The Futra team